Business Partner for E-commerce at Sonae
Internet | Porto Area, Portugal, PT
With a large background on hardware and computer systems administration, and after starting a small company specialized in high-quality, custom-made computers for designers, architects and engineers, held a "Web Project Manager" position at Seara.com (www.seara.com), for 3 years, gaining a whole lot of experience in that area - the web.
In June 2008 co-founded a web company - www.muchBeta.com - specialized in SaaS (http://en.wikipedia.com/wiki/SaaS). muchBeta has now 3 products on the market: LawRD, for law firms (www.lawrd.com) Teepin, an idea management system (www.teepin.com) and Yoomit, so you can organize your meetings (www.yoomit.com).
Before leaving the company wrote the specification of a 4th product, but at the time it wasn't in true SaaS model.
In early 2011 started at one of the largest portuguese groups - Sonae (www.sonae.pt), which business relies mostly in consumer goods retail. It's a bricks-and-mortar group, but with lots of other companies too, like IPTV services, newspapers and an auctions website.
Held the position of E-Commerce Product Manager, regarding the specialized retail brands. Was the technical manager for the new internationalization project, from market research and analysis to the implementation phase.
Now bridges the Electronics division roadmap with the IT designs and efforts needed to accomplish it, with the position of Business Partner (for E-commerce).
Specialties: E-commerce, SaaS, internet, usability, UX - user experience, design, UI - user interface specification and design, information technology, e-solutions, web tools, social networks, professional productivity tools, business management tools, innovation, quality, project management, product management.
2013 - Present
Business Partner for E-commerce / Sonae
Bridging Electronics business unit needs and dreams with the IT teams that make it real.
E-Commerce Product Manager / Sonae
Sonae is a very big group of consumer goods retail. It's a brick and mortar business, but with lots of high-tech areas too, like IPTV.
My position regards the e-commerce platform of the specialized retail brands.
Co-Founder, Co-Owner, COO / muchBeta
My role is to manage, specify and control. Manage requirements, specify products detail and features behaviour and control quality.
All of this applies to the company's development operations, thus assuring the work done meets (at least) the work planned.
Web Project Manager / Seara.com
The Web Project Manager position I held at Seara.com implied:
- Deployment planning and goals setting;
- Usability and accessibility study;
- Follow-up and evaluation of the work in progress throughout all the phases of the deployment, including design;
- Testing and quality assurance;
- If needed, mid-term renegotiation of terms and conditions, directly with the client;
- Recruitment, coordination and motivation of a team of developers.
Co-Founder, Co-Owner, CTO / Prostation Systems
A close friend and I decided we could do better on high-end personal computers for designers, architects, engineers and gamers. So we started "Prostation Systems". "Prostation" stands for "professional workstation" and we based it on a sturdy concept that put customization, customer service and quality above anything else.
We "thought" there was a market for those high-quality dedicated machines in our country - Portugal - but we were wrong. At the time there was a market for it in the USA and in the UK, definitely, and perhaps in other countries, but not in Portugal, unfortunately.
Here, gamers built their own machines because it was cheaper and 99% of image professionals worked with "white boxes" - no-brand, generic machines, because they were really cheap.
The other 1% bought only wide accepted and recognized brands like HP and Dell.
So we went out of business, after less than 3 years, and went on pursuing different careers.
Systems Administrator / Caleida
This company is related to the other one below (Cubo Mágico) and my work there was the same (infrastructure sharing).
Systems Administrator / Cubo Mágico
This is one of the oldest 100% web companies in Portugal. And this was a very stressful - at times - position to hold. This company hosted their 28 web servers on-premises. The Systems Administrators team was responsible for keeping everything going and online. We were only two.
I was responsible for the management and maintenance of all of the hardware (servers, UPSes, network and network users hardware included - even printers), the 3 Windows servers software (and network users' Windows operating systems too), communications infrastructure (both voice and dedicated data lines), hardware solutions research and hardware and software suppliers management.
My colleague was responsible for the management and maintenance of all of the software of the 25 Linux servers and managed the entire network: monitoring, security, traffic, QoS.
Computer Systems Integrator / (self-employed)
For some time I designed and assembled computers to sell, on demand. My very first clients were college buddies.
Network Administrator / Novabase
During my brief passage through this company, my role was to manage the network (monitoring, security, traffic, QoS), the Windows servers (Exchange, backups, files, IIS) and give support to network users.
Helpdesker @ Siemens Semiconductors (outsourcing) / Tecnidata
Siemens Semiconductors was probably the place I worked at where I learned the most. The german way of planning and implementing is just flawless. The organization of the whole company is beyond belief: recruiting policy, training policy, security policy, procedures policy, quality policy - everything's perfect. Really.
I was very happy to be a part of this while working at Tecnidata, as an outsourced Siemens Semiconductors helpdesk team member (I left during the branding shifting to Infineon), until the next challenge came up.
Information Systems Technician / Tecnidata
Tecnidata was a landmark in my life, for it was my first full-time job, allowed me to work at a Siemens Semiconductors memory chips factory (the helpdesk team was outsourced) and was one of those places where you learn everyday, always backed up by the whole team I was in - including one of the two best direct managers I've ever had.
Technology Researcher/Hardware Consultant / Caleida
My role as consultant in this company, at this time (I worked here again at a later time), was to research hardware technologies, come up with new solutions, find adequate suppliers, make the necessary purchases and implement those solutions. All this to support the web business of the company, with dozens of in-house servers.
Trainer/Coach (Windows, Office, Internet, CorelDRAW, 3D Studio) / Microcamp
My role was to introduce students to the Internet and CAD (Computer-Aided Design). In Windows, Office applications and Internet I also taught in advanced programmes.